How long will my order take?
It depends on the warehouse of each product and your country. You'll find all delivery times on our Shipping page.
How much is shipping?
Spain: €3.95 or free over €39. Rest of the EU: €4.95 or free over €49.
Do I have to pay customs or taxes on delivery?
No. Our prices include VAT and any import costs.
How can I pay?
By card, Apple Pay, Google Pay and PayPal (depending on availability in your country).
Can I return a product?
Yes. You have 14 days from delivery to withdraw from the purchase. Return shipping costs are paid by you, unless the product arrives faulty or is not what you ordered. Custom portraits cannot be returned unless faulty. More information in our returns policy.
My product arrived broken or doesn't work
Write to mteno10@gmail.com with your order number and a photo. We'll replace it or refund you, at no cost to you.
Can I change or cancel my order?
Write to mteno10@gmail.com as soon as possible. If it hasn't left the warehouse yet, we'll change or cancel it.
How do I contact you?
By email at mteno10@gmail.com or from our Contact page. We reply within 24 working hours.